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TCX Infinity Gore-Tex boots

 
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ajayhawkfan
Uber Active Member


Joined: 20 Dec 2007
Posts: 594
Location: Kansas City, MO

PostPosted: Tue May 10, 2011 11:30 am    Post subject: TCX Infinity Gore-Tex boots Reply with quote

On March 30, 2010, I purchased a second pair of TCX Infinity Gore-Tex boots. They cost $359.95. They are not cheap but I believe they are as good as a dual sport boot as they come. The boots were extremely comfortable right from the start. Being waterproof is a must for my riding.

I noticed this spring year a large hole developed in the sole of the left boot. The hole was in the arch area and I believe there was a manufacturing defect in the rubber. I contacted the manufacture and they asked me to send the boots in even thought the boots were no longer under the one year warranty. They would "see what they could do". My expectations were very low. I was contacted today and they are REPLACING MY BOOTS AT NO COST TO ME even thought they are out of warranty. Dancing

That type of customer service will keep me as a customer for a very long time.
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Last edited by ajayhawkfan on Tue May 10, 2011 2:25 pm; edited 1 time in total
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Woody469
Uber Active Member


Joined: 09 Dec 2010
Posts: 277
Location: Wichita,Ks.

PostPosted: Tue May 10, 2011 1:35 pm    Post subject: Reply with quote

Nice!! Lucky you, I own two pairs of TCX boots and love them!
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1999 Honda XR650L (The White Stallion)
2003 Honda 919 (The N8ked Hot Rod)
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